At ducenmy.com, we prioritize seamless delivery for our modular fashion designs. Our shipping policy is crafted to ensure your carefully curated pieces arrive with precision, offering transparent timelines and structured shipping options tailored for contemporary wardrobes.
All orders undergo quality checks and meticulous packaging within 4–7 business days after payment confirmation. During seasonal launches or promotional events, processing may extend to 10 business days. You'll receive email notifications at each stage, including delays beyond 7 days, to maintain full visibility of your order's journey.
Transit begins after your order exits our fulfillment center. Domestic U.S. deliveries via standard shipping take 8–15 business days. International shipments (Canada, UK, EU, Australia) require 12–25 business days, accounting for customs inspections and regional carrier variability. These extended windows ensure cost-efficient rates without compromising our commitment to secure packaging for modular garments.
Available destinations: United States, Canada, United Kingdom, European Union nations, Australia, Japan, and select Asian countries. Full eligibility is displayed during checkout.
Our shipping fees are structured as follows:
Order Total: US$0 - US$60
A standard shipping fee of US$10 will be applied.
Order Total: Above US$60
Standard shipping is free for orders over US$60.
Order Total: US$0 - US$100
An expedited shipping fee of US$20 will be applied.
Order Total: Above US$100
Expedited shipping is free for orders over US$100.
Expedited shipping prioritizes order processing and utilizes premium carriers (DHL Express, UPS Worldwide) for faster transit. This option is ideal for time-sensitive modular wardrobe updates.
Available for: (1) In-stock items marked "Ready to Ship", (2) Orders placed before 12 PM EST on business days, (3) Deliveries to U.S. metropolitan areas and major international hubs. Service may be suspended during holiday rushes due to carrier constraints.
U.S. Mainland: 4–7 business days post-processing
Canada/UK/EU: 7–12 business days post-processing
Australia/Japan: 9–14 business days post-processing
Recipients are responsible for all import duties, VAT, and customs clearance fees. Unclaimed parcels incur a US$25 restocking fee plus return shipping costs. We recommend consulting local regulations before ordering modular garments that may have specific textile classifications.
We cannot deliver to PO Boxes, freight forwarders, or military addresses due to carrier limitations and customs complexities inherent in modular fashion logistics.
A tracking link is emailed upon shipment. International packages may show limited updates until clearing customs. Contact [email protected] if tracking remains inactive for 5+ business days after shipment notification.
Unworn, tagged items may be returned within 21 days of delivery. Original shipping fees are non-refundable unless the return results from our error. Expedited shipping costs are never refundable, as carriers charge these fees upfront.
