At Ducenmy.com ("we", "our", "us"), we are committed to protecting your privacy while delivering premium modular fashion designs. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website www.ducenmy.com, make purchases, or engage with our services.
By accessing or using our website, you consent to the data practices described in this policy. If you do not agree with any aspect of this Privacy Policy, please discontinue use of our services immediately.
To provide our modular fashion services and enhance your shopping experience, we collect various categories of information:
Personal Identification: Full name, email address, telephone number, and shipping/billing addresses required for order processing and delivery confirmation.
Financial Data: Payment card details processed through secure third-party payment gateways (we do not store complete payment information on our servers).
Account Credentials: Username, password (hashed), and security questions for registered accounts.
Design Preferences: Information about your modular fashion selections, customizations, and style preferences to improve product recommendations.
Technical Data: IP address, browser type, device characteristics, operating system, and website interaction patterns collected through cookies and analytics tools.
Your information enables us to deliver our modular fashion services effectively:
Order Fulfillment: Processing payments, coordinating production of modular designs (which may extend standard shipping timelines to 10-15 business days), and managing returns (accepted within 21 days of delivery).
Customer Communication: Sending order confirmations, shipping updates (including potential delays due to custom modular production), and responding to inquiries via our support channels.
Product Development: Analyzing style preferences to develop new modular fashion components and improve existing designs.
Security Measures: Implementing fraud detection systems and protecting against unauthorized access to accounts.
Legal Compliance: Meeting regulatory requirements including tax calculations and consumer protection laws.
We disclose personal information only when necessary to trusted partners:
Manufacturing Partners: Sharing design specifications and shipping information with our modular component producers.
Logistics Providers: Disclosing delivery addresses to shipping carriers (domestic and international) for order fulfillment.
Payment Processors: Transmitting encrypted payment details to PCI-compliant financial institutions.
Legal Authorities: Responding to valid court orders, subpoenas, or regulatory investigations.
We never sell customer data to third-party marketers or data brokers.
Our website utilizes both session and persistent cookies to:
Remember modular design configurations during browsing sessions.
Analyze traffic patterns to optimize our modular component display system.
Personalize recommendations based on previous design selections.
You may adjust browser settings to block cookies, though this may limit functionality of our modular design interface.
We employ industry-standard protections including:
256-bit SSL encryption for all data transmissions.
Regular security audits of our modular design platform infrastructure.
Tokenization of sensitive payment information.
While we implement robust security protocols, no electronic system can guarantee absolute protection against all potential threats.
Depending on your jurisdiction, you may exercise certain rights regarding your personal data:
Access: Request a copy of your stored personal information.
Rectification: Update inaccurate or incomplete account details.
Erasure: Request deletion of personal data (subject to legal retention requirements).
Processing Restrictions: Limit how we use your information.
To exercise these rights, please contact our Data Protection Officer at [email protected].
Our website may contain links to third-party sites offering complementary modular fashion accessories. We are not responsible for the privacy practices or content of these external sites.
We reserve the right to modify this Privacy Policy as our modular fashion business evolves. Significant changes will be communicated through website notices or direct customer notifications when appropriate.
